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These terms set out the rules that apply when you open an account and use 950pk. Your access to our games, wallet, and payment options — including Upay and Bank Transfer — is subject to these conditions, and eligibility depends on your local law and the regions where our services are available.
When you register with 950pk, you enter into a direct agreement with us. These terms govern every part of your relationship with the platform: how your account is opened and maintained, how deposits and withdrawals are processed through Upay or Bank Transfer, how you access our game lobby, and what happens if a dispute arises. We may update these terms from time to time. When we do, we will notify you through your registered account. Continued use of the platform after a change takes effect means you accept the revised terms. If you do not agree, you should stop using the platform and contact our support team to close your account. Access to 950pk and the services described here depends on whether use is permitted under the laws of your location and whether your region falls within our eligible service areas. We do not make any representation that the platform is available or appropriate for use in every jurisdiction. It is your responsibility to check local law before registering or continuing to use the account. These terms are written in English and the English version governs in any dispute over meaning.
These terms draw a clear line between what falls inside our policy and what sits outside it. Understanding the scope helps you know when to contact us and when a third party is responsible.
Creating, verifying, and maintaining your 950pk account falls fully within these terms. This includes login credentials, account limits, and the steps shown in your account settings for updating personal details.
Deposits and withdrawals processed through Upay or Bank Transfer are covered. The transaction records visible in your account wallet reflect activity governed by these terms, not by the payment provider's own policies.
The game lobby, studio content from providers such as and , and any notices published on the platform are covered. We are responsible for what we publish; we are not responsible for third-party links.
Payment providers, mobile wallet operators, and any external site you reach by leaving 950pk operate under their own terms. We are not a party to those agreements and cannot be held responsible for how those services behave.
You have clear, practical options for managing your account and your relationship with us under these terms. If you want to review your transaction history, open the wallet section of your account — every deposit and withdrawal processed through Upay or Bank Transfer is listed there with a date and status. If any personal detail on your account is incorrect, you can update it directly through the account settings page; for changes that require verification, follow the steps shown on that page. If you believe a transaction has been recorded incorrectly, raise it with our support team and we will investigate using the records on our side. You can also request a copy of the account data we hold, or ask us to close your account, by contacting support through the channels published on the site. We aim to respond to account queries in a reasonable time, though we do not commit to a fixed resolution window for every case type.
Your full transaction history is available inside the account wallet. Filter by date or payment method to find a specific Upay or Bank Transfer entry.
Update your name, contact information, or payment details through account settings. Steps that require identity verification are shown on the relevant page.
Contact support if a transaction looks wrong or a policy point is unclear. Give your account reference and the date of the transaction so we can locate the record quickly.
You can ask us to close your account at any time by contacting support. We will confirm the request and process any remaining wallet balance through your registered payment method.
If you have a question about these terms, your account, or a specific transaction, use the contact routes published on the site. We do not publish support hours or response-time commitments here, as these may change; check the support page for current availability.
Open the chat widget on the site to speak with our support team about account or policy questions. Available through the published support page.
Send a written query to the address listed on our contact page. Include your account reference and a clear description of the issue so we can respond accurately.
The help section inside your signed-in account covers common policy questions, transaction steps, and how to update your details without contacting support directly.
We take the handling of your information seriously. Here is how we approach the key areas that affect your data and account security under these terms.
We keep account and transaction records for as long as your account is active and for a period after closure as required by applicable rules. You can request details of what we hold by contacting support through the published channels.
Your account is protected by the login credentials you set. We recommend using a strong, unique password and not sharing your login with anyone. If you suspect unauthorised access, contact support immediately using the details on the site.
We use cookies to keep your session active and to understand how the platform is used. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect how parts of the site function.
If you want to request a correction to your data or ask a question about how your information is used, contact us through the support routes on the site. We will respond to data-related requests in line with applicable requirements.
These are the questions we hear most often about how our terms work and what they mean for your account.
Access to 950pk depends on whether use is permitted under your local law and whether Bangladesh falls within our eligible service regions. We recommend checking your local rules before registering or continuing to use the account.
We will notify you through your registered account when terms change. If you continue using the platform after the update takes effect, that counts as acceptance of the revised terms. If you disagree, contact support to discuss closing your account.
Deposits and withdrawals processed through Upay and Bank Transfer are covered. The transaction records in your account wallet reflect activity governed by these terms. Your payment provider's own terms apply separately to their side of the transaction.
Contact our support team through the channels published on the site and ask for a copy of the data we hold on your account. Include your account reference so we can locate your records and respond accurately.
Yes. You can request account closure at any time by contacting support. We will confirm the request and process any remaining wallet balance through your registered payment method before closing the account.
Open the wallet section of your account to check the transaction record first. If the entry still looks incorrect, contact support with your account reference and the transaction date. We will investigate using the records on our side and follow up with you.