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At 950pk, we collect only the information we need to run your account and process your activity — nothing more. This policy explains what we hold, why we hold it, and what choices you have over your own data. Access to our platform depends on your local law and eligible regions.
When you open an account with us, we collect the details you provide during registration — your name, contact information and any identity verification documents we ask for. When you make a deposit or withdrawal through Upay or Bank Transfer, the transaction reference and amount are logged against your account wallet. We do not store your full payment credentials on our servers; those are handled through the payment channel itself. We also collect activity data: which sections of the site you visit, session duration, the device type you use to access the lobby, and any support requests you raise. This helps us keep the account experience consistent across mobile and desktop. We do not sell your personal data to third parties. Where we share data with service providers — for payment processing or fraud checks, for example — those providers are bound by confidentiality obligations. Your use of this platform and the data we hold is subject to your local law and the eligible regions where our service operates.
This policy covers your registered 950pk account, all activity within the lobby, and any communication you send us through published support routes. It does not extend to third-party websites you may navigate to from links on our pages — those sites carry their own policies. Whether this policy applies to you depends on your local law and the eligible region your account was opened in.
All login activity, session records and account settings changes fall within this policy. When you update your profile or change your contact details, those edits are logged and covered here.
Deposits and withdrawals processed through Upay and Bank Transfer are recorded in your account history. Those records are part of your data held under this policy.
Pages you browse — game lobbies, table sections, support articles — generate session data. That browsing record is included in what we hold about your account activity.
Payment providers, game studios and any external links are not covered by this policy. Their own terms and privacy notices govern how they handle data passed through their services.
You have concrete actions available to you under this policy. You can request a summary of the personal data we hold on your account at any time by contacting us through the support routes listed on this page. If any detail is wrong — your name, contact number or registered payment method reference — you can ask us to correct it and we will update the record once we verify the change. If you want to close your account and ask us to delete your data, you can raise that request through the same support channel. Note that some records may need to be retained for a period under applicable local law and regulatory requirements; we will tell you which records those are and why when you make the request. You cannot override legal retention obligations, but outside of those, deletion requests are handled on the basis of your account standing and local eligibility.
Contact our support team to request a summary of data we hold. We will confirm your identity before releasing any information to you.
If your registered name, contact number or payment reference is incorrect, raise a correction request with support and we will update it after verification.
Any question about how your data is used — who sees it, how long it is kept, what it is used for — can be sent to us through the support routes published on this page.
You can ask us to close your account and remove your data. We will process this subject to any legal retention periods that apply under local law in your eligible region.
If you have a question about your data, want to correct a detail, or need to understand what records we hold, reach us through the routes below. We respond through the same channel you used to contact us. Do not share your full password or payment credentials in any message.
Open the chat widget from any page while signed in to your account. Use this route for account-specific data questions — have your registered contact detail ready so we can verify you.
Send your data request or correction query to the email address published in the contact section of our site. Include your account username and the specific detail you want reviewed.
The help section inside your signed-in account lists published guidance on data requests, account corrections and policy questions. Check there first before raising a ticket.
We apply standard technical measures to protect account data in storage and in transit. Your session, account wallet activity and transaction records linked to Upay and Bank Transfer are held in access-controlled environments. We review our data-handling practices periodically and update this policy when practices change — the current version is always the one published on this page.
We use cookies to keep your session active and remember your account preferences between visits. You can adjust cookie settings through your browser; some account functions may not work correctly if session cookies are blocked.
Account and transaction records are kept for as long as your account is active and for any further period required by applicable local law. When a retention period ends, we remove the records from active storage.
Only authorised team members who need access to run account operations or respond to support requests can view your personal data. We do not sell or rent your data to marketing companies.
When we update this policy, the revised version is published here with the change reflected in the page content. Continued use of your account after an update means you have seen the revised terms.
These are the questions we hear most often about data, account records and privacy on 950pk. If your question is not here, use the support routes above to ask us directly.
We hold the details you provided during registration, your contact information, identity verification documents where applicable, and a record of your account activity including transactions processed through Upay and Bank Transfer. You can request a full summary by contacting support.
Yes. Your signed-in account wallet shows a history of deposits and withdrawals, including the payment method used and the transaction reference. If you need a more detailed record, contact support with your account username and the date range you want reviewed.
Contact us through live chat or email support with the specific detail you want corrected and the correct version. We verify your identity first, then update the record. We do not correct account details without verifying who is making the request.
We share data only with service providers directly involved in running your account — payment processors for Upay and Bank Transfer transactions, and fraud-check services. Those providers are under confidentiality obligations. We do not sell or share data for marketing purposes.
Some records must be kept after account closure under local law and regulatory requirements that apply in your eligible region. We will tell you which records are subject to retention and for how long when you make a closure request.
This policy applies to all registered accounts. Whether you can access the platform at all depends on your local law and the eligible regions where our service operates. If you are unsure about eligibility in your location, check the terms page or contact support.